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Businiess name:
Sasu Sushi Bar & Grill
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Review by:
citysearch c.
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Review content:
We were quite impressed with the decor and the personal attention we received upon arrival. After we received our tea and water, we ordered and awaited our food. My youngest daughter drank approximately 1/3 of her water when a large insect (apparently we cannot state the type of actual insect that was floating in the water glass) (approx 3/4 inch long) floated to the top of the glass! She got sick immediately and could not eat. I could not eat anything that arrived after that either. We informed the waiter and he replaced the glass and apologized. No contact from the manager at all. It was not reported to him to at least ensure some personal contact there. After the manager went to two other tables he obviously knew in person and chatted with them for some length of time, he passed our table without a word. When our waiter returned with our food, I insisted that I speak to the manager. The manager arrived and I explained what had happened and that my daughter and I were both sick (I am pregnant and quite squeamish already ). His reply was "" I am sorry that happened, sometimes it does and there is little we can do. He supplied us with a 15% discount card for our return trip. NOT TO BE USED THIS TIME!!!
Pros: nice atmosphere
Cons: too many extra bits of insect protein in the water and food for my taste
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