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Businiess name:
House Of Brides
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Review by:
citysearch c.
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Review content:
This place is so unprofessional they give you incorrect dates to when your dresses will be in. No one updates you with information regarding your order. I ordered my dress in december and they gave me a date in june, my dress did not come until the end of july almost August no one seems to know anything but you pay your money in advance and in full and still no information on your items. I read the reviews and decided to give them a chance wrong answer. This place is a joke you stay on hold for almost an hour before anyone answer. My advice to anyone who wants a dress from them look at the dress there and find another place to get your dress. Please heave this warning if they call you for your dress and tell you that they are in (BRIDES) they will then tell you to call the alterations department to set up an appointment. Mind you ladies I had never tried on this dress and the lady told me it will be $375.00 for alterations and she said that is for everything I told her what would be everything and I never tried on the dress I told her I will just pick up my dress and take it else where then her whole tone change said let just try it on and you may not need any alterations. The joke was on her cause my god grace I needed not one alteration or hem. The only thing was Jennifer S. was attentive, very excited about your day, she always had a smile, and she never left your side and helped you. This is a big joke.
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