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Businiess name:
Smithhaven Dodge Jeep Chrysler
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Review by:
citysearch c.
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Review content:
I have never walked into a Dealership that was in as much dissaray as the day I walked into Smithhaven Chrysler Jeep Dodge. My experience from start to finish was terrible and handled so unprofessionally that I thought I was in a surreal experience. The language being used by salespeople and other other employees we're in horrible taste... I've been to some dealers that were considered to be the small mom and pop stores that are more intimate and handle you with more care which was what I thought I was walking into here because there wasn't a whole lot to the dealership. No big signs, no reception area with attractive treats and literature, no organized lot with clearly defined areas to park.... etc. This dealership was just not customer friendly, and the people didn't help either. This dealership has all the negatives of the big giant dealers that don't remember your along with all the negatives of a mom and pop dealersjip that don't have enough money to give the customer a proper selection of cars or even a clean place to sit. After about an hour of wasted negotiating I finally got there bottom number. I immediately went to BROWN'S JEEP in medford on route 112 where they beat Smithhaven by 1500 dollars and delivered my car the next day!!! I didnt even have to finance like Smithhaven was forcing me to do. I handed the curtious salesperson at BROWN'S my 5000 dollar cash deposit that the salesperson at smithhaven didn't even bother to ask if i had on me when they wanted a commitment and was done an hour later!! After I got home I looked up the Better Business Bureau rating for Smithhaven Chrysler Jeep Dodge and found out it has the lowest BBB rating that can be given. Don't waste your time at this dealership where everyone is obviously asleep at the wheel and head right over to BROWN'S which isn't even that far away, maybe ten minutes..... It amazes me that in this day and age someone could own a business that run's like that and stay competitive in this market. I'm sure the're hurting financially especially with all the finely run establishments that are less than a couple miles away.... Wow now I know why it was so dingy and dirty there.....
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