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Businiess name:
Signer Buick Cadillac
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Review by:
citysearch c.
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Review content:
Signer does not know what Customer Service means. I dropped off my car on Thursday morning at 8am with a promise to be done the same day. By 3pm I called and left a message. I called again at 4pm and the service guy said it will be done the next day. The car is still under warranty, so I requested a loaner, they said they don't have any, but I can pay to rent one. The next day, same thing. They called at 4pm, saying it will be until Monday. Its Monday at 3:30, no calls from them yet. Its been 5 days, I don't know what's going on or when my car will be done (this was supposed to be a 1.5 hour job). This really sucks. I've been without a car for 5 days. I will never bring my car in for service here again.
Cons: Bad Customer Service, Constant Delays, Lack of Information
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