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Businiess name:
Country Automotive
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Review by:
citysearch c.
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Review content:
Brought them my 2004 Mitsubishi Lancer to have the exhaust repaired. Told the service writer I need the car to be dependable and asked to have it thoroughly inspected for anything showing wear that may give me trouble or will need to be replaced soon.
They called me with a list. The car needed new tie rod ends, a wheel, 4 tires, and brake rotors & pads. Gave them the ok & purchased from them 4 new Michelin high mileage tires. Received another call with another list. The front struts and the rear lower control arms need to be replaced. Asked if that was everything & I was told yes. Again, told the service writer the car must be dependable and to make the necessary repairs. Total charge - $3,654.06.
Drove the car for 9 months & less than 9000 miles. Discovered the new rear tires are warn through to the belts. Brought the car back & was told the rear upper control arms are bad & it would be another $1,300 to replace them. I asked about all the work they had already done & why this was not replaced at the same time. His response was, ?they must have been ok.? I asked about the tires. They don?t wear out overnight & because there are so few miles on them, doesn?t that indicate the upper control arms were bad from the time the tires were installed? He had no response. The bottom line is they are unwilling to cover the repair or even work a deal with me. Does anyone know of a shop that stands behind their work?
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