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Businiess name:
Tuna Town Sushi Bar
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Review by:
citysearch c.
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Review content:
We went to Tuna Town last Friday night. We were seated quickly and ordered shorly after that. Our food came in spurts thur the evening and in random order main courses were coming out before appitizers. It took for ever to get our drinks and only 1 water came for a table of 4. The table was not cleared until the end of the night despite our efforts to keep stacking the empty dishes on top of each other. When the bill came we decided to split the bill between 2 of us. Thats when the night mare started. My bill total was 109.55 with tip and they charged my account 114.66. They also added an authoraztion for 114.55 that sat on my account for 3 day bouncing my checks and addind NSF fees to my account When I returned to speak to the bar manager she was RUDE and more concerend with flirting than helping me clear up my billing issue I returned the following day still rude the owner had to get involved and she was unhelpful and a little rude It was finally resolved when they called in the general manager on his day off He quickly resolved my issue and was the only one to appologize He was great! Service avarage Manager HORRIBLE Food great but not worth being treated bad VERY DISAPOINTED WAS LOOKING FORWARD TO MAKING IT OUR NEW LOCAL HANG OUT NOW WE WILL NEVER GO BACK AND WILL TELL EVERONE OUR NIGHTMARE EXPERIENCE!!!! To bad its a cool place with horrible service Pay cash stay clear of the BAR MANAGER
Pros: great food GREAT GENERAL MANAGER
Cons: HORRIBLE SERVICE RUDE BAR MANAGER
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