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Businiess name:
Tuna Town Sushi Bar
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Review by:
citysearch c.
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Review content:
Our party of 5 sat down and waited 10 min to place our drink orders. It took 2hrs for all of our food to be served! I had to request my water be refilled 3 separate x. We flagged a bus boy to request a beer, as our waitress was sitting at the table behind us flirting with 3 men for 15 min (we timed her). The bus boy had to tap her on the shoulder to order another round of drinks for us. Our food slowly came out over the course of 2 hrs. Not one person at our table received their food at the same time; we had to eat separately as the evening progressed. After an hour and a half we stopped the waitress who was now conversing with bar guests and informed her that we had not received our salmon sushi or crunchy roll and she said she would check on our food however she thought they were out of the salmon requested. It would have been nice if she had told us! 15 min later the missing food items were served. We spoke to the manger who is a previous food server at the restaurant to complain and he said that he highly doubted that we had been seated for 2 hs and laughed at us! He then went on to excuse the waitress?s actions by saying that she had been visiting with friends she had not seen in a long time? as if we cared or that as guests we should be expected to wait for her to decide to help us! To top everything off the waitress tried to add a 20% tip to our bill. 3 members of my party waited tables for 8 yrs we could not imagine ever providing such horrible service and still expecting any tip at all much less adding 20% to the bill. Needless to say we did not leave any gratuity and the manager had the nerve to chase us outside and ask us if we felt bad stiffing our waitress on a $200 plus bill. We had to point out that tip means to insure prompt service and we received no service. Over the last 3 years the service at Tuna Town has been going down hill and the owner and management either do not care or have not noticed that there customers are disappointed.
Pros: Good Music
Cons: Can not speak to people at your table because the music is too loud
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