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Businiess name:
Kern's Complete Automotive Care
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Review by:
citysearch c.
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Review content:
I took my car in because my check engine light was on. They gave me a quote from 100-300, but said that if the problem was very simple, the charge would be lower. I was never called about the status of my car when they said they would contact me. When I finally contacted them, they seemed annoyed and told me that they were still working on the problem. When I went to pick up my car, I was told that nothing was wrong with it, no parts were ordered and they just had to reset the switch. I was charged $300 to reset the switch and drive my car around!!! And to top it off, they wanted me to come in again to have my transmission looked at because they thought there was something wrong with it. Well the reset didn't work, I took it into the dealer this time, it took them only 20 min to diagnose the problem and it had nothing to do with the transmission, just a faulty sensor. The dealerships diagnostic was only $100/hr. I would never recommend Kern's automotive to anyone. They will try and scam you, the customer service was awful, and they couldn't even fix my original problem.
Cons: not trustworthy, very expensive
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