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Businiess name:
Fifth Third Asset Management
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Review by:
citysearch c.
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Review content:
I had financial trouble in the fall of 2010. I asked Fifth Third for a loan modification since my credit line is attached to my house. They were unable to modify the loan which means my monthly payments were not lowered but they have it on paper as a modification loan.I am paying the same amount as I always have.
I did not get a statement after I straightened things out so they called me 2 days after the payment was due because I forgot about it. I immediately paid them and have been making monthly payments without a statement for over a year. I called every customer service # that anyone gave me and was transferred constantly. No one could help me. I even called the regional manager who gave me yet another 800# to call. No one was allowed to give info or they didn't have it due to security reasons. I finally went to the bank in person but was told I can NEVER get another statement again! Not only that, one of the many 800#'s I called said my payment was $112.00 which I was never informed of.
I would recommend banking with Bank of America before Fifth Third. At least I got results with BOA and not transferred from # to #.
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