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Businiess name:
Fifth Third Asset Management
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Review by:
citysearch c.
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Review content:
I have been with 5/3 since 1999 when I was just 16. I have had multiple accounts, credit cards and car loans with them over the years. I was 4 days late on a credit card payment that I forgot to send prior to vacation in Feburary of this year 2012. I was checking my accounts online when I noticed that my credit card statement was not available to view online. I called and was informed that my credit card had been revoked by 5/3 bank the day before. I was completely baffled and shocked. I didnt even know what questions to ask and was treated like I was a dumb child. The answer I got from a supervisor in the customer service department was that I had 1 late payment in February (which was paid in full-late fee and all) and that I had negative items on my credit report and was therefore a liability to the bank. I was also told that i didnt need to be notified by 5/3. I checked my credit report immediately (all 3) and had not 1 negative item on any of them! I read a gentlemans review---and agree---SHAME ON YOU FIFTH THIRD, SHAME ON YOU! I was so upset I couldnt keep from crying out of angry and sadness at being treated so badly!
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