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Businiess name:
Fifth Third Asset Management
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Review by:
citysearch c.
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Review content:
Shame on you Fifth Third Bank!!!!!!!!!!! I went to the Lincoln Village Fifth Third branch at 5055 West Broad St, Columbus Ohio 43228 on Friday March 30,2012 at just before 9:00AM to make a credit card payment. I was going to use the drive-thru, but shortly after 9:00AM the CLOSED SIGN for the drive thru is still lit up. The lobby was unlocked and open. I entered the bank and handed the teller, Stephanie Thompson, my transaction and made the comment that they might want to turn the OPEN sign on for the drive thru. She told me that the sign was on for OPEN. I commenced to tell her it was not open shortly after 9:00AM and that is why I came into the lobby. She then began to tell me that the drive thru was open for service at ""9:01AM"". I told her what I thought about not opening on time and she told me ""YOU DO NOT HAVE TO COME TO THIS BRANCH WE HAVE OTHER BRANCHES"". Then she continued to tell me they do not open a 8:00AM at the drive thru window because they stay open until 6:00PM. As I was walking out of the bank a bank employee by the name of ROB ZIEMKIEWICZ approched me to tell me that when I am in the bank I am to talk in a tone that can not be heard by anyone in the bank. I ask him for his name and he told me he would give me one of his cards to following him bank to his office. I told him he could bring the card to me and he did. Then ROB ZIEMKIEWICZ TOLD ME THAT HE IS TELLING ME TO LEAVE THE BANK AND TO NEVER RETURN. At the same time he took his HAND AND PUSHED ME OUT THE FRONT DOOR with his security person behind him and telling me.......I AM NOT GOING TO TELL AGAIN TO LEAVE!!!!!!!!!!!!!!!!!!!! I am a 63 Year old man and do not like poor to bad service. I have never been treated with such disrespect as a customer.........It is obvious to me that FIFTH THIRD BANK does not respect a customer as most employees are trained by their supervisors and the actions of the employees are a direct result of how they have been trained.............FIFTH THIRD BANK DOES NOT NEED MY BUSINESS NOR ARE THEY DESERVING OF ANYONES BUSINESS. If they treat a 63 year old customer with this level of respect then they will treat anyone this same way.............Again it was the LINCOLN VILLAGE BRANCH at 5055 W BROAD STREET, COLUMBUS OHIO 43228 and the employees were STEMPANIE THOMPSON and ROB ZIEMBIEWICZ( rob you should never put your hands on a customer....you could be criminally charged with a crime and you and your employeer could be sued in civil court for your actions.........SHAME ON YOU ROB ZIEMBIEWICZ)
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