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Businiess name:
Bayside Boat & Tackle
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Review by:
citysearch c.
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Review content:
I haven't seen a business run this badly in a long time, so I had to get on google and comment. Here are all their screw ups, in order, in just one visit: - Failed to write my reservation in the books - Put us in a broken boat, boat won't move, wind blew us towards the mud then owner tried blaming me for not going were I was supposed to go. - Put us in a second broken boat - Finally put us in a working boat, then when I came back, refused to refund my $200 security deposit until I got in his office, pulled up my bank statements to prove that I had actually already previously paid for the reservation. Afterwards, I waited in vain for an apology due to his failure to keep records but instead all I got was more self-righteous crap about how he has to protect his business. Finally, Ken was polite but very irritating and arrogant. One of the boys was apologizing profusely, while Ken, the owner could think of nothing to say except that he's busy and everyone around him just need to cut him slack. They may have good fishing experience and knowledge, but this business is a complete fail and they definitely won't have my continued business.
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