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Businiess name:
Transformations Salon
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Review by:
citysearch c.
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Review content:
**UPDATE** I JUST received a phone call from the manager, rude at best....she accused me of writing a false review, stated that I was the one that convinced my daughter her hair looked bad and then continued to tell me about how the only time I had a problem was when it came time to pay, basically saying I couldn't afford it so I complained. If that was the case I wouldn't have paid her nail tech $140 for nails PLUS a $15 tip. I did pay $70 for my daughters hair, however, again my daughter was IN TEARS leaving this place. By all means, you make your decisions and if you choose to go here and have a great experience, great, but just know that they lose power, had a sink that came out of the floor and were speaking of raising prices and lost water pressure frequently because the place they are in, although cute, isn't even sufficient to handle all their curling irons, dryers etc...being plugged in. I am appalled that this manager called me and instead of apologizing accused me of putting a false review up and then tried to blame me for the issues. I have NO problem with the cost, actually my daughter was going to be going to a high end salon in Wilmington, however I was excited when I found transformations and they stated that they could provide all of the services. My daughter's relaxing day at the salon turned into a prom nightmare. Again, this was my experience and I wouldn't go back here if it was the last place on earth. The manager also stated that I seemed so comfortable with everybody that I even told them I had the cops called on me earlier that day, just to clarify I CALLED THE COPS on the woman that had altered my daughters dress because she had messed it up, then almost tore the dress and when I told her I was unhappy she came at me with scissors. So perhaps this manager should get her facts straight before she calls a customer.
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