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Businiess name:
Two Men and a Truck
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Review by:
citysearch c.
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Review content:
I wish I could give them less than one star! I strongly suggest that you NEVER USE two men and a truck for your moving needs!!! While the guys that did our move did a fair job, although they did damage some items, their office people, especially their so called operations manager, Jerod Mccombs, are a whole different story! They are incompetent and unprofessional. Mccombs is rude to customers and not the least bit interested in correcting the company's mistakes or in customer satisfaction. Unfortunately many locations are franchised and the parent company apparently HAS LITTLE OR NO CONTROL over the franchise holders. When I could not get any satisfaction locally, I contacted the parent company to request assistance only to be told that from their past experience with this particular franchise, we could expect NO SATISFACTION! I really can't understand how they can have no control over their franchise holders, but that's basically what they indicated. I am specifically referring to the Birmingham, AL franchise, owned by Richard Mcbee, but since the parent company either does not screen the franchise applicants or has such a weak franchise agreement that they cannot insist on them upholding their company satisfaction promises and goals, I would suggest that all locations of two men and a truck be boycotted!!! I expect to be moving again in six to twelve months and I WILL NOT be calling two men and a truck for that move!!!
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