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Businiess name:
Sleek Surgical & MedSpa
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Review by:
citysearch c.
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Review content:
I've been going to the Natick location since 2009 for Laser Hair Removal treatments. I have no problem with the technicians. They were all friendly and knew what they were doing. The sales consultants were a bit pushy. My issue with Sleek comes from them selling me additional packages once my original was up. This was back in the end of October 2011. When it was time for my appointment in December I got an automated message on my voicemail to reschedule. When I called the Natick location, the location was shut down. I received no notification that they were closed or would be closing. I would have never spent an additional $1978 knowing this location was closing. Now the closest locations are over 50 miles from me and that is too far to be consistently traveling to. I've called the corporate number (561-988-4098) and every time it goes to voicemail. They never returned any of my calls. One of the other locations gave me an email from someone in corporate (garreola@sleekmedspacom) Again no response. I never received any of the treatments and feel I deserve a refund. The other locations say they can't do anything and to contact corporate. How am I supposed to contact corporate if no one ever contacts me back! This is the worst company and customer service I have ever dealt with. If you are looking to have laser hair removal done, I would suggest going elsewhere. There are many locally owned companies now with better prices and service.
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