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Businiess name:
A Plus Auto Body
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Review by:
citysearch c.
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Review content:
This place was a nightmare for me. Prior to taking my car in for repairs due to a fender-bender, I checked the Better Business Bureau as well as yelp and city search reviews -- everyone thought they were pretty good (other than paint jobs, which my car didn't need), so I took it in since it was one of the sites my insurance guaranteed.
The adjuster had quoted that the work would take one day -- nope, A+ asked for five days. They also said the trunk was no longer aligned due to the accident and that they needed more money from my insurance company.
Five days later....I go to pick up my car and THE BUMPER ISN'T EVEN ATTACHED TO THE CAR on the sides. The bumper itself had dings and scratches all over it. And, the trunk was not at all aligned although they had successfully requested more money for it. To boot, THEY APPEARED TO HAVE SCRATCHED UP MY ENTIRE DRIVER'S SIDE -- both doors and hood. There was also a large, new dent on my hood.
When I took my car in to complain about the fact that: 1) they had not even repaired the basic things they were supposed to, and 2) they had further damaged my car, John was argumentative and denied that it was their fault. I finally convinced him to come look at my car and he admitted that the bumper was an incredibly shoddy job. He later revealed that what I thought were scratches were actually GLUE from the bumper smeared all over my car!!
I will admit that once John realized they had totally screwed up my car, he became very nice and gave me some free paint and offered to fix the dent -- but the car would have to be left overnight at my expense on a rental. But, I shouldn't have been made to waste hours waiting while they fixed the bumper and buffed off the glue and I shouldn't have had to scream and yell before he admitted they messed up and made it right. And, I shouldn't have to pay for a rental car (note: his daughter works at the Hertz they are affiliated with) while they repair the damage they caused.
DO NOT BRING YOUR CAR HERE!!!
P.S. John tried to tell me that all the negative reviews were from other auto body shops -- well, this one's not...and I don't think the others are either.
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