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Businiess name:
Jim's Discount Tire & Brake
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Review by:
citysearch c.
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Review content:
I just opened this account specifically to give Jim's Discount Tire & Brake a great review. After my experience with Jim's, I completely understand why they have a perfect rating everywhere. Before going to Jim's, I had taken my car to two other mechanics who had seemingly misdiagnosed, tried to charge me for extras that weren't necessary, or included services completely unrelated to the problem in their estimate. Anyway, after researching auto repair shops in Kansas City, I came across Jim's Discount Tire & Brake. I called them at around 2:30 on a Friday. The owner was very friendly and told me to bring it on in. I dropped off my car, explained the problem and headed back home. About 20 minutes later I received a call from Jim who gave a detailed explanation of the problem with my car. He explained every possible option, the price for each option including exactly how much labor would cost. He did not try to persuade me to do anything extra, etc. He just identified the problem, gave me the cost, and fixed the problem without trying to add any BS. I ended up paying a little less than I was quoted, and he showed me all of the parts that were replaced (without me requesting.) In addition, I ended up paying $1,000 less than one mechanic had quoted me. Best experience ever at an auto repair shop and maybe even any business. Jim's Discount Tire & Brake are honest, personable, and a stress free experience. I only wish more businesses were run like them!!
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