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Businiess name:
Golden West Cafe
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Review by:
citysearch c.
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Review content:
This place is tragic: it could be one of my favorite restaurants in Baltimore, based on its fun, eclectic, and cheap menu, but the service is purely amateur hour. Each time I've been, one of the basic rules of waiting has been broken spectacularly--not being offered a drink for 15 minutes, never seeing the wait person, etc. Most recently, I waited 50 minutes for my food, only to have the wrong order brought to me. The waitress explained that someone helped run her food, and they gave my plate to a different customer, who promptly ate it (they were probably waiting as long as I was). Based on the consistent frustration factor, I'll probably never go back. Management, if you're reading: hire more help, and train them, or get used to mediocrity.
Pros: Good food, Amusing atmosphere
Cons: Frustrating service
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