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Businiess name:
Picano's Restaurant & Lounge
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Review by:
citysearch c.
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Review content:
My family made reservations for 9 for Easter Sunday, to avoid having to cook and clean-up. Picano's has not only the reputation for good food, but has been around for years so we figured they would do holiday's right. We ended up with only 8 people in our party and after a relatively short wait (20 minutes), we got seated at a table for 6. I was really surprised that a place like Picano's would stuff people into a room and completely ignore the comfort of their patrons. The hostess told us that they had alot of walk-in customers, though on Holiday's they highly recommend reservations. The woman on the phone when reservations where made said Easter Sunday was reservations only. Different story once we go there. Now, I am not one to say turn away a customer but if a party took the time to reserve a seat then they should be sat first and not have to compromise comfort. The holiday buffet was not cheap and when we went up for food, alot of the trays where empty. We had to wait, sometimes up to a half hour, for food to be brought out. Sorry...if people just walk in, then honor reservations first or turn people away. The food was okay, loved the sausage and peppers, but we won't be back. Service was average at best. During a holiday, I can understand a busy server but considering Picano's is suppose to be a class joint, we were far from impressed.
Pros: Sausage and peppers are fantastic!
Cons: Packing people in like sardines.
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