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Businiess name:
Camp Bowie Rugs
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Review by:
citysearch c.
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Review content:
DO NOT USE THIS BUSINESS!!!!! Mr. Azad quoted me a price for cleaning and appraisal of $120 per rug. I had a 6th rug I needed repaired where the colors were washed out. I explained this to Mr. Azad. He told me tea staining was a technique that would bring back the colors of the rugs and suggested some nice rug padding that would protect my rugs from wear and tear. I agreed. The amount he charged on my credit card was not the amount previously quoted for cleaning and appraisal - $700 plus the extra for padding and tea staining. He charged me close to $1700 for the cleaning and appraisals. I have not received the apprasails and the rugs looked uncleaned.The hall rug was not repaired and looked untouched. I paid $400 for the padding and got remnants of carpet padding put together with duct tape. The tea staining was $720. Not all the rugs were tea stained and the ones that were look uneven and dirty. The total bill -$2754. He made promises to deliver my rugs and did not show up or call. He would tell me my appraisals would be delivered but they never were. He told me the truck driver did not have the apprasails and they were at the store, but when we went to the store they were not there either. Then he said he had them and would deliver them the next day. His word cannot be trusted and franklly I am glad I got my rugs back at all. Horrible experience!
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