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Businiess name:
Designer Limousines Inc
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Review by:
citysearch c.
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Review content:
I rented out a 50 passenger party bus. First i was told $2100 for 5 hours. The next day i was told that the price had been raised to $2600. I agreed with the price and SIGNED THE CONTRACT WITH THEM FOR THAT PRICE. Three days after I drove 20 minutes to drop off a deposit of $500, I received another call from Designer Limousines and I was told that I would have to put down another $3500 as a damage deposit. However this charge was NOT on the contract I had signed 3 days before. I told the receptionist, Joey, that I didn't know I had to put down a damage deposit because it wasn't on the contract that I had signed. So I told her that I wanted to cancel my reservation and get my deposit back. I was then rudely answered and told that all deposits are final even though I was never told about a damage deposit. I then compromised with Joey to let me put down a $400 damage deposit instead. I had to put it down out of my own pocket because I had already told the people that would be on the bus 2 different prices. When I gave the money to the driver, me and him walked through the bus and I pointed out a couple of flaws on the bus to make him aware of them so I wouldn't be charged for it at the end of the night. During the ride someone lit a cigarette but the driver told them not to smoke on the bus and that he would pull over for them to get out and smoke, so the person immediately put it out. Throughout the night, nothing got damaged on the bus. After the party, the driver checked and made sure that nothing was damaged before he left and I was also told nothing was broken from the receptionist when I had called the next day to check up on my damage deposit. However, because someone lit a cigarette my $400 damage deposit cannot be refunded... Not another cigarette was lit after the first incident, but apparently it takes $400 to get rid of the faint smell of cigarette. Every time I would call to talk to Joey, the receptionist i had planned the bus with, I was put on hold for at least 10 minutes until I would hang up and call again...
I STRONGLY RECOMMEND NOT TO USE THIS COMPANY IF YOU DO NOT WANT TO BE CHARGED EXTRA FOR DAMAGES THAT DID NOT OCCUR!
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