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Businiess name:
Arvell Moore Air Cond & Htg
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Review by:
citysearch c.
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Review content:
They sent someone out to repair my A/C that was not blowing cool air. First the tech couldn't figure out how to operate the thermostat so he said it needed a new thermostat. I explained over the phone how to work it so then he came back saying we were 3 pounds low on freon and charged us $297 for repairs. Latter when I got home I called and complained because it was still not cooling. They sent another technician out that removed 3 pounds of freon saying he overfilled the system and that is why it wasn't working. I told him that was not a feasible reason for it not working so he investigated more. He went in the attic and noticed water in the drip pan and the pan had an overflow sensor on it. So he disconnected the overflow sensor and the A/C unit began to cool. Several months latter the overflow pan overflowed ruining the ceiling in a bathroom I had paid over $37 K to have redone a year before. The whole problem was the main drain for the drip pan was clogged and they came out and disconnected the safety backup system that was designed to protect my house.
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