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Businiess name:
Desert Sun Tanning Salons
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Review by:
citysearch c.
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Review content:
I signed up for a monthly package, not only did Desert Sun overcharge my account, when I called to question the charges on April 6th at 4pm, the girl that answered the phone ""thought"" she put me on hold and I heard her calling me (the customer) names and direct quote ""If this person calls back one more f*&%n time, I swear to god, I will..... "" I then hung up and called my card company to dispute the charges. I have tried calling to reach a manager and now the employee is hanging up each time I call. I was not loud nor rude on the phone when I called to explain the mistake. I think I will have to personally go in and speak to the manager and will report back on city search to let you all know how this was handled by the management.
Cons: ignorance, profanity
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