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Businiess name:
University Tire
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Review by:
citysearch c.
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Review content:
On the recommendation of another large tire store in Athens we bought a set of Michelins for our suv. The dealer highly recommended the brand and stressed the 60,000 mile treadwear warranty. 5 years later and with only 31,000 miles on the tires they were completely worn out, despite routine rotation and alignment (it's also worth noting they were evenly worn). Frustrated and disappointed we sought help from the dealer where we purchased them. The story we got this time around was completely different from when they sold us the tires - the tire had no treadwear warranty, and Michelin they said doesn't stand behind their products and is one of the most difficult manufacturers to work with on defect claims. They would be happy to sell us some new tires at full price, but don't expect any refund from Michelin.
A friend suggested we check with University Tire for a second opinion. From the beginning our experience at University was completely different. Rather than tell us whatever they could to sell us some new tires they were genuinely concerned with resolving the situation with our old set of tires first. Within 10 minutes they had placed a call to Michelin and gotten approval to sell us a brand new set of Michelins at 50 off. All that without having bought the tires from them originally, and not even having proof of the actual mileage on the tires.
If you're looking for an honest tire shop with knowledgeable staff visit the crew at University Tire.
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