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Businiess name:
Brit's Pub
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Review by:
citysearch c.
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Review content:
AVOID! Very family unfriendly. Bad service....food ok. Brit's was a favorite years ago, so when relatives came in town and we found ourselves on Nicollet Mall, I encouraged a visit to Brit's for lunch. With three adults and three small children (6, 5 and 4) we ordered light with a couple appetizers, a sandwich and three miniscule (very) kids pizzas. The service was inexistent despite the restaurant being visibly staffed and lightly filled with patrons (lunch). Presented with the bill found they had kindly added a 17.5% gratuity. The tax was way off, so the waitress disappeared for the manager to show up. Asked about the tax, he reminded my that all the tax downtown was 12% (he thougfht) (not his fault...no big deal) now on food and the gratuity was mandatory. ""It's on the menu...didn't you see it""? he asked. Okay...I get the parties of six or more...but kids??? Was delivering some pizza biscuits really in the spirit of the menu warning? And further..what ever happen to 15% which I always leave? ""Oh it's always been 17.5 percent here"""", he responded.
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