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Businiess name:
Dinsmore Cleaners & Launderers
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Review by:
citysearch c.
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Review content:
I can not even give this place 1 star, ABSOLUTELY AWFUL!!!! The worst customer service I have experienced anywhere, specifically from the owner/manager Mary-Beth!!!! They ruined some of the items I have brought in and when I brought it to their attention, they said I must not have looked at it when I brought it in.... I don't think so! If you want your clothes ruined, and to be insulted by an entire business this is the place for you!
We are trying to support local businesses, but having repeat experiences like this at both locations of this dry cleaners, made us go elsewhere. How can a business thrive when the owners and people in place to manage things do not care about their customers and their garments you entrust to them?!
My wedding gown that I had brought in ( horrible mistake) was absolutely ruined! I am still arguing with them about it, and basically they are telling me I am SOL, when i argued I should not have to pay for the press because it was SOOO wrinkled, Mary-Beth's response was "" do you want me to press it better?""... I'm sorry, why would you not press it correctly the first time?!?!?!
For your and your clothes sake, STAY FAR, FAR AWAY!!!!!
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