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Businiess name:
Moran Towing Inc
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Review by:
citysearch c.
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Review content:
Terrible customer service. My buddy Nick had a collision on the Turnpike. I went to pick him up from Moran. No specific rules/policy was given to us, so we aptly moved some of Nick's valuables in his car over to mine (GPS, EZ pass...)
As we are about to drive back to the front office to pay for services, the owner of Moran Towing came speeding out in a Moran truck, cuts us off, and almost causes another collision. He does another loop, drives / speeds around, and cuts us off again. I have to use my brakes so I don't hit him and his truck.
The owner Screams at us (for moving Nick's things from Nick's car), and he just can't stop screaming.
""STOP THE CAR""
""PARK THE CAR""
""REVERSE THE CAR""
I ask the owner of Moran to politely calm down and explain to us how we can help him and obtain information on what he really needs from us.
His only reply was, in his loudest: ""I AM CALM!""
We were just driving under 5 mph to the front office to pay for the services. It was actually snowing a bit at the time, so it made more sense to drive to the front office - compared with walking to the office then walking back to my car.
We are reasonable people. Born and raised in Jersey. Went to schools in NY and PA. Nick is actually applying to business schools this season, and we hope to hear back soon.
While another employee was present, the owner of Moran was very much Screaming.... when the use of some words and conversation would have been much more helpful. And all this, after Nick, the patron, is just out of a car collision.
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Terrible customer relations. No communication or interpersonal skills. Unprofessional. Almost caused another collision. I do not recommend Moran Towing.
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