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Businiess name:
Crazy Burrito
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Review by:
citysearch c.
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Review content:
I really wanted to try this place since they've had good reviews here. They had delivery service so I gave them a call today. The girl that picked up the phone spoke very limited English and it was a struggle to place the order over the phone, not to mention, getting them to understand what my address was. After painstakingly placing the order over the phone, the girl said to wait 40 minutes for the delivery. 45 minutes later, another guy called to confirm the address and I explained exactly how to get to my apartment complex - in detail (the guy actually spoke fluent English). An hour and a half later, I called to follow up on the delivery and the girl said the delivery guy doesn't know what my address was but I told her that someone just called me before to confirm the address. She said they don't know what my address was and hung up. I called the other number from where the guy called (the one that confirmed my address) and he said the delivery guy came but didn't know what my address was. I asked how that was possible when I provided detailed information on where I was located and I was outside of my building specifically to wait for the delivery. His response was that he was not the one in charge and that it's up to the delivery guy if he wants to come back. So I asked, are they going to redeliver or are they going to just pretend I never ordered and was not even going to call me back to let me know what was going on. Guy on the other line said he doesn't know and that it was me that needs to talk to the driver. WTF?!?!?!?
Regardless of how good or cheap the food is, if a business is being run by idiots like these, I would rather stay away. F this place. Two hours of waiting, no food and horrible, non-existent customer service.
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