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Businiess name:
Pelham Bay Diner Inc
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Review by:
citysearch c.
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Review content:
They have a horrible wait staff that gets confused easily. The waiters need customer service training and people skills. There are some waitresses who are skilled and know what they are doing but others are terrible and cant handle groups. The hostess was pleasant and accommodating, but it ended there. They definitely need more training as waitresses. The portions were good, but took forever and was cold. I hope they straighten it all out because its a great location and they can thrive.
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