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Businiess name:
Norma's
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Review by:
citysearch c.
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Review content:
I was extremely disappointed with my overall experience. Below is a list of reasons as to why Norma's was not quite that five star restaurant I thought that it was: 1). The hostess dropped the menu so decided she would KICK it underneath something 2). We were informed that they do not take substitutions (ie. steak temperature or how eggs were cooked). 3). Took a long time to get our 1st course. 2nd course came right after, and 3rd course was never served until we asked for and paid the check and informed the waiter - who initially looked annoyed then mumbled an excuse that made no sense. Not once did he apologize or inform us that the food was coming. And he had the audacity to look annoyed when we stopped him to tell him that we never got our third course. 4). The waiter served water to the table behind us, didn't have enough glasses and grabbed a glass off of OUR table in the middle of our 2nd course.
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