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Businiess name:
International RV World Inc
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Review by:
citysearch c.
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Review content:
EXCELLENT CUSTOMER SERVICE BEFORE AND AFTER THE SALE!!! After reading this review I was quite surprised. Our experience with International RV was nothing like this. We purchased a used fifth wheel and we knew going in that there were no warranties either expressed or implied, we were offered this information up front by our sales person. We requested some things to be addressed cosmetically and all of them were done to our satisfaction. Barry the General Manager was great to deal with and really worked hard to get us financed. Also everyone that we dealt with at the dealership was kind and professional, and very knowledgeable. We picked our unit up and it was clean and everything was inspected and worked. We were also shown by the service staff how to use all the different components. Overall I would give our experience with International RV World in Bay City, MI a 10/10. Excellent!!!! And why I am so surprised by this review is that we also had a fridge that the cooling unit failed and we had an ammonia smell. We called and spoke with our salesperson who had Barry call us back the same day. He got us over to the service department and Jamie took care of everything for us. By the way we had had our unit for about a month so clearly they checked the fridge and we had used it and it worked. So they owed us nothing. But they sold us the fridge at their cost and installed it for 50.00. To help us and stand behind the sale they did it for no profit at all. We were so impressed and recommend that anyone looking for a RV should give International RV a chance. Happy Campers Tom and Sue
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