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Businiess name:
Jim Reed Chevrolet Hyundai
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Review by:
citysearch c.
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Review content:
I've heard of high pressure sales before but this was horrid. I was very honest when I got there about not being able to buy a car that day and that I was simply looking to decide what I liked. They didn't care. First thing they double teamed us. They had no idea how to interact with our son. Apparently they always send kids into this nasty little hole of a play area and thats that. Anyway, the car we wanted to look at they only had out in black. We said up front that we don't like black for cars since they are hard to keep clean.That only caused them to start pressuring us to take the black car. I kept thinking what does this matter...we aren't buying today and it says online that they have the color we like in back! So we let ourselves get pushed into a test drive. Really we allowed that because the lady that was talking to us was very knowledgeable. She filled out the papers and then sent us with the annoying guy who knew nothing about the cars. After the test drive which included annoying man being critical of my husband, the lady said that she had a brochure for us inside. We walked in and they immediately pointed our 18 mth old to the crusty play area and my husband away from me. After about 10 minutes of my husband getting the brochure the baby and I went searching for Hubby. When I found him the lady was trying to shove that black car down his throat. I got mad at this point and told them that we could not buy the car if we wanted to because we didn't know if our car was going to be considered totaled. Her response was that she would put off the downpayment. I said but if the car isn't totalled then we would have multiple payments to make so they said take it and then return it if your car isn't. I said but I am not driving since the accident (it stresses me out) and the guy proceeded to get MAD AT ME! What? Somehow we managed to get out of there but that didn't stop them from calling every day. Seriously! We did a buy a new car...at a different car lot.
Pros: one of the people knew the vehicle specs
Cons: they were just horrible to deal with
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