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Businiess name:
Jim Reed Chevrolet Hyundai
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Review by:
citysearch c.
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Review content:
I bought a low mileage 1997 Subaru Legacy from an individual. I got a decent price and knew there may be some hidden issues. The seller indicated that a recent Carmax inspection revealed the car needed new front brakes. I noticed it was low on oil and realized it had oil leak issues. Again, I got a good deal and I was aware I'd need to put more $$ into it. Since Jim Reed deals with Subarus all the time, I took it there for an oil change and a ""once over"" to see what issues it may have. As expected, it had some oil leaks that needed repair. In addition however, the technician indicated that the rear brakes needed to be repalced. I questioned this as the seller had indicated it was the front braikes and was assured it was the rear brakes that needed to be replaced. I authorized the repair. After having to call multiple times to to follow up on the staus of the repair, I picked up the car and got the speech about what else needs to be done in the near future. I got in the car and pulled away and noticed that the inspection sheet was on the dash. At the first red light, I reviewed the sheet and low and behold, it indicated that the front brakes needed repair and the rear brakes were ok. I called as soon as I got to my office. The guy asked me to fax over the inspection sheet, since apparently they didn't kept their copy. He said he'd ask his repair guy about it and get back to me. Again after having to call back myself, he got back to me and said the repair guy made a mistake on the inspection sheet and it was indeed the rear brakes that needed to be replaced. He said his guy got confused. Call me crazy but the spots for him to mark the front and rear brake conditions were no where near each other. I don't see how he was confused. I don't trust that I got the real story. I'll be taking the car to another place to have the brakes inspected. If they tell me the front brakes should be replaced, I'll be going back for my front brakes for free!
Pros: Can't say I found any.
Cons: Don't feel comfortable that I got the truth.
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