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Businiess name:
Blue Snapper Grill
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Review by:
citysearch c.
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Review content:
Food was good but without wow factor for the price. The Vhooda Saturday Special was way overpriced for what was offered. The menu states prime rib special every Saturday, but we tried to order we were told that the special was instead a rib eye with chunky mashed potatoes for $19.99. I was thinking for that price it must be a complete meal with a salad or some veggies on the side. Three others in my group also ordered other food. Steaks came to our table in the appropriate time and looked delicious but also a little lonely without anything but mashed potatoes and okra and a slim slice of orange. We waited for 5 minutes before finally listening to others in our group who had been encouraging us to start eating. We both felt uncomfortable eating in front of our friends. 10 minutes goes by before the rest of the food arrives at the table. Waitress kept saying it was not her fault. I stated that that is not the issue at all and that I was not looking to fault anyone. The issue is that instead of her taking the initiative and figuring out how to fix the issue.(i.e. take the steaks back until the other food was served; provide a free round of drinks, or comp the meals altogether or just the ones that were late) She continued to say she was sorry. I said why don't you get the manager. The manager stood 15 feet away pretending not to be the manager without taking the initiative to act as the manager.
Pros: Parking, Location, Patio
Cons: Wait Service, Price
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