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Businiess name:
Paulding Networking Computer
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Review by:
citysearch c.
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Review content:
My daughter cracked her white iPod Touch Screen. I read some local reviews and decided to have them do the repair. We got it back home and noticed that the screen was different from the original. There was a round, black spot on the top next to the cam. I took it back and they told me it was for the proximity sensor. The iPod Touch doesn't have a proximity sensor! The kid at the counter told me there was nothing more they could do about it. I later spoke to the person who originally took care of the order and explained the problem. He was very nice and said he'd look into it for me and that perhaps they had ordered the wrong part. Later, at home, my daughter noticed that the glass wasn't flush with the edges and you could actually see inside the iPod! Long story short, they will put the proper screen in place if I purchase the part online and bring it in to them. This would be at my expense in addition to what I already paid them. They refuse to take care of it themselves stating that they have fixed the screen as requested and the hole is for the ambient light sensor. All I know is that there wasn't a hole/spot when I took it to be repaired. I offered to give the ""fixed"" screen back in exchange for a refund so I could have it repaired properly elsewhere and they refused. They did however offer me $10 for my ""inconvenience."" I guess my next step is legal action. If you care about your iDevice, DO NOT take it to Paulding Networking!
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