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Businiess name:
Western Collision Ctr
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Review by:
citysearch c.
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Review content:
HIGHLY RECOMMEND!! After a horrible accident to my 2009 Mercedes C300, I had my vehicle towed to Western Collision Center after hearing about their great reviews through friends. All I can say, is not only do they have amazing customer service, but their employees are so knowledgeable. My vehicle was towed into the shop. The lovely ladies at the front desk went over my vehicle and told me they would call me later on during the day to go over my estimate. As promised, they called me the same day, went over the entire estimate with me and answered all my questions. Lets not forget, that they already have e-mailed me an estimate as well. I also have requested them to inform me twice a week on updates to my vehicle and they kept their promise. They told me my car would be ready in 10 business days and they had it delivered in 7 days, but the best part of all is the cleaning detail to my vehicle that they do for their customers was amazing!! They even went out of their way to take out the scratches that i had on my vehicle that was not accident related. That alone they deserve 10 stars. No body shop from my past experience took this much care in my vehicle. After a horrible accident to my car and for my car to come out better then it came into the shop?? This place is outstanding!!
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