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Businiess name:
Fantasia Pet Hotel
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Review by:
citysearch c.
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Review content:
I too am very upset with James - Fantasia's Pet Hotel used to be so great until he took over. James is a very rude person. He treated me very badly. After talking to him I hated to leave my pet. I thought to myself if he treats customers like this there is no telling how badly he treats the dogs. In addition, the prices have also gone up and every little thing has an extra added cost. I told him to feed my dog am and pm and he did not say there was an extra cost upfront for this - there never had been before. Then the extra cost was tacked onto my bill. I don't know how Fantasia's will stay in business with a owner such as him. I have not taken my dog back there since. I DO NOT TRUST THAT MAN!
Pros: Not sure if there is any since James took over.
Cons: Poor customer service, does not return calls, very rude person, did not open on time.
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