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Businiess name:
Hearthstone Bakery Cafe
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Review by:
citysearch c.
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Review content:
Tried this restaurant for the first time the other day and the assistant manager, Danille, was beyond rude! I suggested that they offer fruit as a choice at no extra charge instead of chips or a cookie and she was very curt with me rather than thanking me for this suggestion. When I told her Panera Bread, (who is opening a new restaurant just down the street from them) does this and they might want to do the same, she responded rudely ""We are well aware of what our competition is doing."" Ouch! We thought about telling the manager of her behavior, but overall the whole staff seemed to be negative. We even saw Danielle fighting with someone in the back.
Even worse, the food was just beyond blah and not worth the money. It was also uncomfortably hot in the restaurant. Needless to say, we will never waste our money there again! When Panera Bread opens, I think it will be a moot point anyway.
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