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Businiess name:  Little Phoenix
Review by:  citysearch c.
Review content: 
One star just because there was no ""no star"" option. Reading the great reviews, I decided to order from here. First: the food was horrible, found a piece of rubberband in my food, I had to throw it away. Second: they charged me twice. I said no big deal, I'll just call and let them know...Third: HORRIBLE customer service, in fact what customer service??? Once I called and informed them I had been charged twice, the lady in the phone said, ""you will need to bring your credit card statement in to the shop, so we can make sure you are telling the truth"" WHAT???? Ok, fine, I would have gone there with my statement, but the way she spoke to me was HUMILIATING, so I asked to speak with the manager, and she goes, ""talk to me, I'm the one here, manager is not here"" and then I said, I would prefer to talk to the manager, please tell him/her to call me back, she goes, ""you are a liar, why are you bothering us when we have business to do?"" and I go, OK, why am I taking all this sh*t, when I can just call my credit card and file a dispute, which is what I did. I'm submitting a BBB report on them as well.

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