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Businiess name:
Bixby Plaza Carpets & Flooring
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Review by:
citysearch c.
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Review content:
I work as a project manager for a local builder/developer and I am all too aware of the problems one can run into hiring a contractor to work on your home. I own an old home in Long Beach and was looking for someone with experience in the area since it seems that no matter what home improvement project I attempt there is always some weird twist given the age of the house.
I walked into their store in Los Alamitos one day after grabbing my Starbucks coffee next door just to have a peek around. It was a huge clean showroom and they were playing cool music. I was greeted with a smile and told the man that i was just looking. Surprisingly no salesperson jumped on me! I spent about twenty minutes looking and also listening to what was going on on the store. The staff seemed very friendly and it seemed they actually enjoyed working together. Two other people came in to pay their bills or check on their orders and both of them seemed very happy which made me feel comfortable enough to ask some questions myself. I know enough about the flooring business to say that these people are total pros! They know their stuff which saved me a lot of time sifting through the thousands of options they have and I actually got to take home big samples that day! A couple days later I called and had Tom Rice come out to my house to measure. He made some suggestions which solved problems we weren't even aware of. He even got along well with my cynical husband. After looking at one more place to, as my husband says, ""Keep everyone honest"" we ordered our floor from Bixby. The price was the same as the store down the street but the comfort level was better. Well the job went in yesterday (linolium and carpet) and we couldn't be happier! The crew was great and they didn't even stop for lunch! They left the place clean so it was easy to get back to our lives as if nothing had happened. I recommend this company to everyone and I hope I can give them some more business through my company as well. Good job guys!
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