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Businiess name:
The Porch
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Review by:
citysearch c.
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Review content:
We were a party of 12 and had never been to The Porch. I called a few days in advance to ask about reservations and learned they don't take them and was advised to send someone early (6:30) to get our name on the list and when the whole party was there, they would be able to seat us pretty quickly. We followed that advice; sent an early arriver and the whole party was in attendance by 7. Unfortunately we found ourselves still waiting for a table at 8:15. Periodic checks with the hostesses, which included a manager, produced a repeated response that they were doing all they could and it was just a matter of certain tables finishing up and it shouldn?t be too long. No attempt was made to hold a table while another finished up in order to accommodate us. They continued to fill tables over and over. We left for another restaurant. Yes, The Porch is a ?hot? spot, but even so, customer service is part of the game. I will never return and am glad they didn?t get our money that night. Regardless of their inability to handle a party ?of size?, I have no desire to return because I don?t want to have to yell in order to be heard by the people I?m with. Incidentally, we enjoyed the backup restaurant very much. We were seated within 15 minutes, had excellent service, could talk without raising our voices and we were all pleased with our meals.
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