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Businiess name:
American Van Lines
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Review by:
citysearch c.
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Review content:
I contacted American van lines on August 2, 2010 for a move from Jacksonville to Los Angeles. We are no strangers to moving as this will be our seventh move, and with that have had our fair share of various moving crews. I have to admit my husband and I were a little skeptic about hiring this moving company, as we had not worked with American Van Lines in previous relocations. But to much surprise, we were extremely impressed with our moving crew, as well as, with our coordinator Dominique Hester. Stacey and his crew were professional, worked well together as a team, and seemed to go out of their way to accommodate our needs. They came early and stayed late. We had a large move with some significantly large furniture pieces that were of value to us. These pieces were difficult to move into our new home and there was some question if we could logistically get them into our house. When I expressed dismay in not being Stacey, Keith and Danny went back to the drawing board and found a way to get the pieces in - this happened three times, and every time they accommodated our needs. If at any time the crew felt that I was in need of something, they would stop what they were doing and immediately help me. We had quite a large move and yet everything went smoothly and if there were any difficulties they never expressed them. I have never seen a move go that well and a group of people work harder as a team with such excellence. In addition, Dominique went out of her way to make sure all details were covered. She made sure I was satisfied, gave me contact numbers after hours and told me she would be available day or night, what ever we needed. The group represented your company so well, that if we had to make another move I would go out of my way to work with your again.
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