Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Verizon Wireless
|
|
Review by:
citysearch c.
|
|
Review content:
I purchased the Blackberry Storm the day it came out and I have had issues with it since then. I have been back on several occasions to replace it and they did not have a replacement phone in stock. Last month when I went in they sent me to another location in Santa Monica after waiting for 45 minutes. I went to SM and waited another hour to find out that they did not have the phone in stock.
I went in today and they did have the replacement in stock but they would not change the phone unless they could duplicate the problem. Eric the service rep made me wait for 45 minutes while he pounded my phone and I ran out of patience and I asked for the manager. After making me wait another 15 minutes Gara McCutchen came to the booth and told me that I needed to wait. I explained the time I have invested and that as a paying customer I expect them to stand behind their warranty. She became upset and said that she could not change my phone because of a scratch on the side and she made a notation in the account that I had tried to open my phone and that is why it is scratched!
When I called customer service Robert (the tech support manager) said he could not help me because of the damage to my phone.
I am going to cancel my service and move to AT&T and Gara McCutchen needs to be fired before she makes Verizon lose more customers.
I will take Verizon to Court if they demand their cancellation fee. This is ridiculous!""
Cons: ALL Gara McCutchen is evil!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|