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Businiess name:
Austin Infiniti
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Review by:
citysearch c.
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Review content:
Shealea Greer with Austin Infiniti made a trade offer to upgrade to a new Infiniti G37 convertible for my wife. She made the offer based on an Infiniti upgrade promotion that prior to my inquiry she admitted knowing nothing about. I accepted her offer subject to her inspection of our trade in. Anthony Raglin, a salesman with the dealership, made a trip to our home in Granbury, 3 1/2 hours away to pick up the car and take back for their inspection. I also gave Anthony a partially completed, signed, credit application and copies of my drivers license and insurance. The credit application included my social security number in order to allow them to pull a credit report to verify my credit. After they looked at the car Shealea called several times to discuss the trade value, we finally came to an agreement on the trade value which was exactly the offer amount she had originally made, the only problem, I needed to complete the credit application. I informed her I had purchased several vehicles over the last 12 months with less information than I had provided her and that all of the other dealerships simply used my social to pull credit along with a signed credit application. That was not good enough for her however as she demanded that I fill in the other items missing from the report. The other items were, my place of employment, (we are self employed and I noted that on the application I sent to her) and next of kin who did not live with us as well as some information regarding income and home mortgage. Now understand, I already have an Infiniti lease and also have other Nissan financing in place on another vehicle that was purchased earlier this year. I tried to explain to her that all she need to do was to have her F&I manager pull my credit and she could find all the information she needed. Nothing doing, it was by the book or nothing. When I told Shealea she appeared to be way over her head in as much as her ability to put a sale of this nature together she took extreme offense and cancelled the deal. I sent her a completed credit application the next morning, but she would not accept it. I would never consider doing business with this dealership unless I wanted to be treated like this was the first car I ever purchased or leased.
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