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Businiess name:
United Maids of America
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Review by:
citysearch c.
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Review content:
Service was average...when you could get them to show up. They had to reschedule the first appointment three times because of ""miscommunication"". What is so hard to understand about ""Be at this location at 10am on this day?"" Apparently it's too hard for some of their workers to grasp because they didn't show up until the next day. We were told they weren't supposed to give us a time, they were just going to appear during the day. How is that good customer service especially for a first time customer? They cleaned well enough, left a lot of detailed stuff undone. Wasted time, in my opinion. But we wanted to give them a second chance. They never showed up for the second appointment. I called to complain, left a message, got a call the next day saying there was a ""miscommunication"" again. Whatever. Maybe where their business really lays is in the commercial, not residential cleaning. Maybe they should focus on one and not the other. We won't be having them back.
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