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Review content:
here's what I've dealt with in 4 years of renting with them...
The first night I moved in, my apartment was infested with bugs. I got bitten so bad one of my eyes swelled shut and my lip was halfway swelled shut. They blamed me for the infestation and refused to have an exterminator come for almost a week. I couldn't live in the apartment for that time!
My A/C broke while i was on vacation and leaked filthy water all over my clothes and overflowed my cat litter boxes. They refused to pay for the damage to my clothes, and refused to replace the carpet for 2 weeks that was damaged by the litter boxes overflowing. It smelled SOOO terrible, I had to call and basically harass/threaten them everyday until they gave in and replaced it.
My ex-boyfriend (who used to work in their maintainence dept.) successfully broke into my apartment twice and they refused to change my locks because ""Master keys are changed everytime an employee leaves"". I had to get a restraining order, THEN write them a dissertation on why I should be able to move mid-lease.
At the new place, the hot water heater and furnace are in a LOCKED closet in the living room. I have 2 appliances which run off of gas and create FIRE, but I can't have access to them. If they malfunction, I will die, even though i have 2 fire extinguishers. But they don't work through locked doors.
My gutter leaked for a year and a half, and I called, emailed, wrote to them to please fix it because it would leak right in front of my door and create an ice-skating rink during the winter. I had to threaten to sue them before they fixed it.
They have community washer/dryers, but turned off the hot water to the machines, so my filth gets washed with everyone elses poopy clothing/bed bugs/lice etc.
They attempted to evict me after I was out of town and (yes my fault) forgot to pay rent. The rental payment places which you MUST go there in person and pay with cash, or a money order, if your rent is late, is never open, so they told me I would be evicted by the afternoon if I didn't may a payment by 9AM the next morning. They also explained that animal control would be called to pick up my 2 cats as well.
Right now, I am sitting in my living room, after having to move ALL of my furniture 3 feet from the wall, empty all the cabinets (kitchen, bathroom), closets, etc.because of a rodent infestation, and exterminators are coming tomorrow. This is the 5th time I've had to do this in 3 months. Just imagine living in a place where you have to thow all your shet on the floor and halfway ""move-out"" every other week. Plus, if I didn't do it?... They would evict me. This information was contained in a balled up letter laying on my doorstep.
The communities are not safe and attract low-life individuals. I have had packages stolen from my doorstep, my car was broken into, and I am tired of hearing my neighbors boyfriend scream at her.
Ohh... And here's the kicker... Anyone notice that none of the communities are handicapped accessible? Well I'm sure my old neighbor did. He was partially disabled after having a stroke and would always park at the closest spot to the building (out of the niceness of out hearts we would leave the spot for him cause there weren't any handicapped spots), and he would slowly make his way, up over the curb, then walk up the steps. One day he fell on the steps, so me and 2 of my neighbors helped him up the rest of the steps, and then down the steps to his apartment. I don't know what kind of injury he sustaIned from the fall, but he quickly deteriorated, and died less than 2 months later. The day he fell was the last day he came out of his apartment. And I'm honestly not stretching the truth on that story.
Renting from anyone including Charles Manson or the Son of Sam killer will be a more enjoyable experience.
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