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Businiess name:
Chicago Pizza & Sport S Grille
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Review by:
citysearch c.
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Review content:
Going out for a drink and appetizers, Chicago Pizza is open until 1am. We sit down at the bar around 11pm, order a drink and two appetizers. We finish our drink, chat with other barheads, and wait. And wait, and wait, and wait. 30mins later we ask where is our food, did they forget about us? The bartender goes to check. Comes back and says we aren't getting any appetizers. They don't serve appetizers after 10pm. Well you could have said that when we ordered so we could order something else. By this time, I'm a little upset and getting pretty hungry. So I ask, since this was your mistake for having us wait for food that we would never get, how are you going to fix it, free pizza? Bartender gets bar manager. Very rude! She says we can give you 25% off a pizza and that's it. I say, ""After waiting 45 minutes before someone even mentions that we ordered wasn't served, you can do better than that."" She gets upset and says that I have to talk to management and I ask her to get management. She tells the bartender, ""give them their card and get them out of here!"" WTF? I'm bringing you business and this is how you treat a customer? She never did get the manager so I ask the host to get the manager. I explain to the manager what happened and he said there is nothing he can do about it. Are you kidding me? Why are you even a manager?
I am never eating there again and I don't recommend anyone else eat there either.
Cons: Rude, disrespectful, awful service
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