Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Luken Limousine
|
|
Review by:
citysearch c.
|
|
Review content:
My boyfriend and I began using Luken Limousines around March 2010. I travel for business frequently, and was evaluating his company personally before recommending the company to my associates. I am SO very thankful I did this, as I would be completely mortified had any of my associates had to go through what we did with Luken Limousines.
We used Howard's service about 12 times within a 3 month span. Two of those times, Mr. Luken experienced tire problems with his vehicle. The last time we used this service, Mr. Luken got a flat tire and pulled over on one of the most dangerous freeway curves in Los Angeles. My boyfriend had to get out of the car and get his suitcase out of the vehicle so Mr. Luken could access his spare tire. Turns out the spare tire was flat. Mr. Luken did not have AAA service, or any other roadside assistance plan, so I had to got the number and relay it to Mr. Luken through my boyfriend.
He then called a cab, and instead of putting my boyfriend in the cab to get him to his destination, he spoke to the cab driver and then sent him on his way. Once AAA came, they towed Mr. Luken to a nearby Sears. The ordeal took about 4 hours, and my boyfriend was basically stranded with Mr. Luken and forced to be subjected to his angry ranting about the cost of the tires, etc.
We received nothing for our trouble, and when I contacted Mr. Luken to express my dissatisfaction with the situation, he proceeded to insult me, my boyfriend, and various ethnic groups in the process. I was appalled at his behavior and lack of professionalism. For a company that relies on 1-2 vehicles for its livelihood, I am shocked that they would be so ill-prepared for a vehicle issue.
I would NOT recommend this service for anyone that is looking for a prepared, professional service run by equal opportunity individuals. As someone in the service industry, I would have done everything in my power to make sure the customer was not burdened by my personal vehicle issues, and Mr. Luken did no such thing. Buyer Beware!
Cons: Unprofessional
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|