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Businiess name:
Whittern, Cathy, Dds - Westminster Dental Assoc
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Review by:
citysearch c.
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Review content:
I received a very nice brochure by mail from this office and decided to make appointments for my children and I as they were a very convenient location for us. They also offered free lifetime teeth whitening for new patients so we had really hoped that we would be happy with the services and find a new dentist closer to home. The hygenists at this establishment are very kind and gentle but the dentis was pretty forceful with her. As a new patient I would hope that he would have at least introduced himself to me or my daughter..no such luck. She had to go back to get three cavities filled and the dentist left the oral numbing agent on her gum for all of 30 seconds before trying to stick the needle in her gums. She told him she wasnt quite ready and he continued moving toward her mouth with the needle. She literally had to push his arms away as he would not listen to her request. (We were his last visit of the evening.)His first words to her for this visit were, ""You are too old to be acting like this.""I heard her cries and went back to the room to hold her hand while he administered the novocaine. I had to extend my hand and introduce myself because he didnt even acknowledge me. I was shocked by this health professional's manner and needless to say we will never return.
Pros: WONDERFUL HYGENISTS
Cons: cUSTOMER SERVICE AND DENTIST
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