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Businiess name:
Steve Fields Steak and Lobster Lounge
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Review by:
citysearch c.
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Review content:
I recently went to Steve Fields for a work function. I work for a major corporation headquartered in Plano and my department was very excited about this event. Upon arriving to the restaurant, it was very nice, but it ended at that. I understand that the department I work in isn't comprised of the most fanciful staff, but we're a hard-working group whose role in the corporation is very important. The staff's snobbery towards us was unnecessary and it quite ruined the celebratory mood. Not everyone is exposed to niceties, but every once in a while, everyone is entitled to experience them. The staff belittled the team and it isn't the type of service you'd expect from such an upscale restaurant, especially when they're servicing members of such a large corporation. Besides the dismal service, the steaks were not cooked as requested and the lobster bisque was too thick and more like chowder in consistency. The restrooms were also unkept. The trashcan was overflowing, the lighting was extremely dim and I believe one of the bulbs were flickering, and the area under the mouthwash spout was a mess. I would not recommend this restaurant to anyone. Unless you're wealthy, the staff will treat you very poorly.
Cons: Rude, RUDE, RUDE service and messy restrooms
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